A touch tone telephone, which is technically called DTMF decoder, is a type of telecommunication system that possesses a telephone switching capability. This feature involves the connecting or transferring of a call from one phone to a different one. This is most of the times referred to as dual-tone multi-frequency or DTMF. Instead of having to redial on the keypad a phone number to reach a specific line, a caller may touch only an assigned key for the call to be transferred to the desired line. Many small and big companies and establishments have been using touch tone telephones over a long time now. Take a sneak peek of some of the best benefits that touch tone telephones have to offer.
Some Advantages of Touch Tone Telephones
1. Better Call Efficiency
Touch tone telephones obviously offers callers better and faster calling experience. In commerce for example, a customer who calls to order or buy a certain item through a main line may be asked to simply press specific buttons on keys on the telephone to connect to appropriate salespersons or representative. At other times, pressing options are given to calling customers to choose any action that they intend to do during the call such pressing a key to push through on ordering, pressing a key to proceed to payment, pressing a key to talk to a representative, or pressing a key to cancel the order. Basically, with the touch tone technology, callers are able to experience more efficiency calls the traditional telephones do not provide.
2. A Better Phone for the Home
Just when you thought that touch tone telephones are merely useful and employed in commercial establishments or work offices, you may need to think twice. The truth of the matter is that touch tone telephones are now becoming popular even in homes. These telephones practically offer homeowners and home buddies the benefits of being able to make and even receive more efficient calls to and from different individuals or offices there is to communicate. In addition to that, the use of touch tone telephones in residential setting also provides an opportunity to businesses to improve their customer service. Communication between businesses and clients become easier and faster giving a way to proper, timely and accurate information relay amidst a business (like a bank or store) to a client in his home.
3. Popular and Easy to Afford
If you ever are thinking of buying a touch tone telephone system for your office, store or house, there will be less problem for you. This is because touch tone telephones are very popular. Well, they have been popular since the 1970s and they will be even in the future. This means to say that you will surely be able to take advantage of the large options found in the market, including the good and competitive prices at which these telephones are tagged. With the competition existing and rising in the telecommunication industry, you will even benefit from innovative touch tone telephones that offer more features and capability.